🛠️ Claim Request

Welcome to the official Claim Request page of Purified H Furniture (Purified HB).
We’re here to assist you in resolving any issues with your order quickly and professionally.

📦 Claim Filing Window

You have 3 to 7 days from the delivery date to file a claim directly through our website.

This applies to claims involving:

• Transit damage
• Missing items
• Defective or broken furniture upon arrival

  Claims submitted after 7 days may not be eligible for full support.

   

• 📝 How to File a Claim

1. Prepare Your Details
   Gather the following:

   • Your order number

   • A clear description of the issue

   • Photographs showing the problem

2. Send Your Request
   Email all details to:
   📩 support@purified.cc

3. Wait for Response
   We’ll respond within 24–48 business hours. If more information is needed, our team will contact you directly.

• 🔄 Returns & Refunds Policy
• You may return eligible items within 14 days of delivery. Please note:

• Return shipping fees may apply

• In some cases, a return handling or restocking fee may be deducted from your refund

• Refunds are processed once items are received and inspected

• 💡 Please check our full return policy before completing your purchase. This ensures you're fully informed about potential return costs and conditions.