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Shipping Policy

Shipping Policy
Purified HB Furniture Store

At Purified HB Furniture Store, we strive to make your shopping experience as convenient and enjoyable as possible. Our shipping policy outlines the details of how we process, ship, and deliver your furniture orders. Please read through the information below to understand the shipping process.

Order Processing

Once your order is placed, we begin processing it immediately to ensure that your furniture arrives as quickly as possible. Please note:

  • Processing Time : Orders typically take 1–3 business days to process, depending on stock availability.
  • Order Confirmation : Once your order is processed, you will receive a confirmation email with shipping details.
  • Customization & Special Orders : If you've ordered custom or made-to-order furniture, please allow additional time for production. You will be notified of the expected delivery date at the time of purchase.

Shipping Methods & Rates

We offer a variety of shipping options to suit your needs. The final shipping cost is calculated during checkout based on the weight and size of your order, as well as your delivery location.

  • Standard Shipping : Most orders are shipped via standard ground delivery with a typical delivery window of 5-10 business days (depending on your location).
  • White Glove Delivery : For larger items like sofas, dining tables, or bedroom sets, we offer White Glove Delivery . This may take 7-14 business days.
  • Express Shipping : In certain cases, we may offer expedited shipping options for faster delivery. Please contact customer service if you need express shipping, and we will do our best to accommodate you.

Delivery Locations

We currently ship to Eu regions within the continental Europe. Unfortunately, we do not offer international shipping or shipping to Alaska and Hawaii at this time. If you live outside of our delivery area and are interested in purchasing, please contact us to discuss potential alternatives.

Tracking Your Order

Once your order has been shipped, we will send you a tracking number via email so that you can monitor the status of your delivery. You can check the status of your shipment on the carrier's website or by contacting our customer service team.

Delivery Timeframes

  • Standard Delivery : Estimated 5–10 business days.
  • White Glove Delivery : Estimated 7–14 business days.
  • Express Delivery : Estimated 3–6 business days (depending on availability and location).

Please note that delivery times may vary depending on location, weather conditions, and other external factors.

Delivery & Inspection

When your furniture arrives, please inspect the items carefully. If there are any damages or discrepancies with your order, please notify the delivery team and our customer service team immediately. You may be required to fill out a damage report before the delivery team leaves.

Important Note : We recommend that you measure your space and doors before ordering to ensure the items can be delivered and fit in your desired location.

Shipping Fees

Shipping fees are calculated during the checkout process based on the items you order, your location, and the selected shipping method. We aim to provide competitive shipping rates for all of our customers. In some cases, we offer free shipping promotions on select items or orders over a certain amount. Be sure to check for any special offers at checkout.

Returns & Exchanges

If you're not satisfied with your purchase, please refer to our Return Policy for information about returns and exchanges. Items must be returned in their original, unused condition and packaging. Depending on your location and the type of delivery, you may need to schedule a return pickup.

Contact Us

If you have any questions or concerns about shipping or your order, please feel free to reach out to our customer service team at Support@purified.cc. We're here to help and ensure your experience with Purified HB Furniture Store is smooth from start to finish.

Thank you for choosing Purified HB Furniture Store! We look forward to delivering beautiful furniture to your home.

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